Our Price Promise
Radically Low Prices. Every. Single. Day.
It’s simple. Our mattress prices stay the same every day of the year. There’s no haggling, coupon-hunting, or flash sales. Just amazing sleep at an honest, reliable price.
At Douglas, every customer wins.
Honest, Transparent Pricing
How We Do It
We believe that every Canadian deserves a great mattress at a fair and honest price. Our well-crafted mattresses go straight from the factory floor to your door.
Frequently Asked Questions
Find answers to the most commonly asked questions about our Price Promise.
What exactly is the Douglas Price Promise?
It’s our commitment to giving you the lowest and fairest price on a Douglas mattress. You don’t have to scour the Internet for deals. We do the leg work for you by keeping all of our mattresses at the same honest price, every day of the year.
No manipulative sales tactics. No unexpected price changes filling you with regret.
Just high-quality sleep offered for one fantastic price.
Why does Douglas have a Price Promise?
Over the years, we’ve watched the industry increase and decrease prices and we can see how confusing that is for customers.
Nobody wants to buy an item at full price only to see it go on sale the next day. Similarly, there’s nothing worse than watching a sale end right before payday.
With our Price Promise, every customer wins and no one misses out. You’re getting the same amazing mattress at the same price, all 365 days of the year.
What happens if your prices go down after I buy a Douglas mattress?
They won’t. Thanks to our Price Promise, no Douglas mattress will be sold at a lower price than what you find here or on any of our other brand-affiliated websites.
What is the “Comparable Product” price on your product pages?
On our product pages, you will see a “Comparable Product” price.
In our commitment to offer our customers radically low, honest prices every day of the year, we track the prices of comparable products from other retailers. The savings displayed on our product pages show what you save against the comparable reference product(s) we have identified for our product.
Here’s how we calculate your savings.
- We use publicly available information to find a product of similar quality, composition, and construction.
- We calculate the price difference between our product and the reference product.
- We do regular research and update the comparison pricing as needed.
This helps increase information accuracy for our customers on any given day. Because we cannot know all of the decisions that went into other retailers’ manufacturing or pricing, we cannot guarantee the exact accuracy of the comparison. For this reason, savings may vary. We intend to display the most realistic price comparison possible.